You’ll have already given your delivery location preference when you created your shipment. You will receive ane-mail with the address details and opening hours when the parcel is ready to be picked up at the location. Check our Track & Trace at www.homerr.com to see the latest status of your parcel.
- Your parcel has been dropped off for dispatch: The parcel has been handed in at one of our locations.
- Your parcel has been picked up by the carrier: The parcel has been picked up and is on its way to the sorting office.
- Your parcel has arrived at our distribution centre: The parcel has arrived at our sorting centre and is being sorted.
- Your parcel is on its way to your selected Homerr: The parcel is currently being transported to the pick-up location or is ready to be transported for the next delivery moment. As we do not deliver every day, this status may take several days.
- Your parcel has arrived and is ready to be picked up : The parcel has been delivered. You have 14 days to collect the parcel. Don’t forget to bring your ID.