You can visit our Website without signing in and you can choose to register an account. When you decide to provide us with your Personal Data, you agree that such data will be transmitted to and stored on our servers. "Personal data" means "any information corresponding to identified or identifiable natural person [...]; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person."
When you visit our websites, use our applications, Services and tools or interact with other content, we automatically collect the data sent to us by your computer, mobile device or other device you access. Among other things, we store which Services (pickup, delivery or return) you use, who provides the service (hereinafter referred to as "Homerr"), and what pickup, delivery and return arrangements are made between you. This information is linked to your account. We also store the unique identifier of the device or mobile device, the type of device or device, information about your geographic location, information about the computer and connection, statistics about pages viewed, traffic to and from Homerr.com, referring URL, setting data, IP address and information we collect using cookies, web beacons and Google Analytics
We collect and store any data you enter on our websites or provide to us when you use our services. This data includes, but is not limited to
● Data you provide to us when you register a package for shipment through Homerr bv;
● Data you provide to us when you sign up for an account or for the Services you purchase;
● Additional data you may provide to us through social media websites or Third Party Services;
● Information provided in connection with dispute resolution, correspondence through our websites or correspondence sent to us;
● Information about your location and the location of your device, including unique device identifiers if you have enabled this service on your mobile device.
We may receive or collect additional data about you from third parties and add it to our account information. This data includes, but is not limited to: demographic data, navigational data, additional contact information, and additional data about you from other sources, such as government agencies, to the extent permitted by law. In response to reports, whether through the Police Internet Fraud Hotline or otherwise, we may process information (including personal data) about certain disputes between users, including by storing this data in Homerr B.V.'s Database. The data that Homerr B.V. processed in this context are not recorded by Homerr B.V. based on its own research, but originate from users of Homerr B.V. who provide information to Homerr B.V. or to the Complaints Bureau for Internet Fraud by means of a report and/or concern information that is already present on the Homerr B.V. website. For more information about the Internet Fraud Reporting Center, click here.
You agree that we may use your collected personal data (see above) for the following purposes:
● To allow you to access our Services and provide customer support by email or phone;
● To tailor, measure and improve our Services, content and advertising to you;
● To provide you with other services you have requested, as described when we collected data.
We may share your personal data with:
● Homerrs. If you have chosen to use the services of the service provider, to enable further communication and/or any further handling in relation to the Homerr Service offered, limited to exchange of Name, Address and Phone Number.
Logistics service providers and webshops. In order to use the service whereby the delivery address is coordinated with that of Homerr, it is possible that your data, limited to Name, Address Data and Phone Number, will be passed on to webshops and logistics service providers within and outside Europe. In doing so, the regulations and legislation on privacy protection may differ from the policy in the European Union and may not offer the same protection. By using Homerr B.V. you agree, to the extent necessary, to the transfer of your (personal) data outside the Netherlands and outside the European Union. This transfer by Homerr B.V. will at all times be made in accordance with Sections 44 to 50 of the AVG.)
● Service providers with whom we have contracted to help us provide our Services on the website (for example, financial services, marketing agencies and technical support): in such cases, the personal data will remain under the control of Homerr.com.
Data you share on Homerr.com: On our Website, users have the ability to share data with other users, making that shared information accessible to other users. Since our Website also allows you to interact directly with a user or Homerr, we encourage you to think about how you share your personal data with others. You are solely responsible for the personal data you share through our website and therefore we cannot guarantee the privacy or security of the data you share with other users. We strongly recommend that if you access our Website from a shared computer or a computer in an internet café, you log out after each session. If you do not want the shared computer to remember you and/or your data, you will need to delete the cookies and/or the history of your Website visit.
You agree that we may use the information we collect to send you offers, personalized or otherwise, or contact you by phone for Homerr B.V. products or Services that may be of interest to you. We do not sell or rent your personal data to third parties for their marketing purposes without your express consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionality. If you do not wish to receive marketing messages from us, you may indicate your message preferences via our contact form.
Functional cookies we always place and are necessary for the website to work properly. These cookies have little impact on your privacy and are used anonymously.
We may provide, change, rectify and delete your personal and account, order data at your request. You can modify your information yourself by logging into your account or posting a request via the contact form.
Once you place a request, you may not be able to change or delete your request.
If you wish to close your account with us, you may do so by choosing "Delete Account" in your Account. We will process your request within a reasonable time and process your personal data in accordance with applicable law.
We protect your data using technical and administrative security measures to minimize the risk of loss, misuse, unauthorized access, disclosure and alteration. These include firewalls and physical and administrative access controls to the data and servers. If you still believe that your account has been misused, please contact us using the contact form on the website. We do not retain personal data longer than permitted by law and delete personal data when it is no longer necessary for the purposes described above. If we use a third party to process your Personal Data, we will ensure that this third party complies with all legal obligations when processing, so that the necessary level of protection of your Personal Data is maintained. Within this framework, we will enter into a processor agreement with this third party.
Abuse and unsolicited commercial communications ("spam"): We do not tolerate abuse of our Website. You do not have permission to add other users of Homerr.com to your mailing and/or call list (email, phone or mail), even if a user has purchased a service, unless that user has expressly agreed to do so. Should you notice that someone is abusing our website (spam or spoof emails), or if you believe you have discovered a security vulnerability in a website hosted by Homerr B.V., please send us an email via our contact form explaining the vulnerability you discovered in our website.
Contact: If you have any questions about Homerr B.V. and our Website, please contact us by navigating to homerr.com/help