Homerr B.V. Privacy Policy

1. General

This Privacy Policy describes Homerr B.V.'s policy relating to the processing , of your personal data ("Privacy Policy"). This Privacy Policy applies to the Homerr.com website ("Website") and all related websites, applications, services, platforms and tools referenced in this policy (hereinafter referred to as "Services"), regardless of how you accessed them.

Consent and scope

By using Homerr.com and related Services, you consent to the processing of personal data by or on our behalf as described in this Privacy Policy and our Terms and Conditions. Homerr B.V. may change this Privacy Policy from time to time. This Privacy Policy is effective as of February 1, 2020.

2. The personal data we collect

You can visit our Website without signing in and you can choose to register an account. When you decide to provide us with your Personal Data, you agree that such data will be transmitted to and stored on our servers. "Personal data" means "any information corresponding to identified or identifiable natural person [...]; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more elements specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person."

Data we collect automatically:

When you visit our websites, use our applications, Services and tools or interact with other content, we automatically collect the data sent to us by your computer, mobile device or other device you access. Among other things, we store which Services (pickup, delivery or return) you use, who provides the service (hereinafter referred to as "Homerr"), and what pickup, delivery and return arrangements are made between you. This information is linked to your account. We also store the unique identifier of the device or mobile device, the type of device or device, information about your geographic location, information about the computer and connection, statistics about pages viewed, traffic to and from Homerr.com, referring URL, setting data, IP address and information we collect using cookies, web beacons and Google Analytics

Information you provide to us:

We collect and store any data you enter on our websites or provide to us when you use our services. This data includes, but is not limited to
● Data you provide to us when you register a package for shipment through Homerr bv;
● Data you provide to us when you sign up for an account or for the Services you purchase;
● Additional data you may provide to us through social media websites or Third Party Services;
● Information provided in connection with dispute resolution, correspondence through our websites or correspondence sent to us;
● Information about your location and the location of your device, including unique device identifiers if you have enabled this service on your mobile device.

Data from other sources

We may receive or collect additional data about you from third parties and add it to our account information. This data includes, but is not limited to: demographic data, navigational data, additional contact information, and additional data about you from other sources, such as government agencies, to the extent permitted by law. In response to reports, whether through the Police Internet Fraud Hotline or otherwise, we may process information (including personal data) about certain disputes between users, including by storing this data in Homerr B.V.'s Database. The data that Homerr B.V. processed in this context are not recorded by Homerr B.V. based on its own research, but originate from users of Homerr B.V. who provide information to Homerr B.V. or to the Complaints Bureau for Internet Fraud by means of a report and/or concern information that is already present on the Homerr B.V. website. For more information about the Internet Fraud Reporting Center, click here.

3. How we use your personal data

You agree that we may use your collected personal data (see above) for the following purposes:
● To allow you to access our Services and provide customer support by email or phone;
● To prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches, and enforce our Terms of Use;
● To tailor, measure and improve our Services, content and advertising to you;
● To contact you, via email, push notification, text message (SMS) or telephone, to inform you about our Services, for purposes of targeted marketing activities, updates and promotional offers, based on your message preferences, or for any other purposes to the extent described in this Privacy Policy;
● To provide you with other services you have requested, as described when we collected data.

Data sharing with and registration on social media sites

We may offer sign-on services that allow you to access the Homerr.com website or related websites using your login credentials on other websites. We may also offer Services that allow you to share data with third party social media websites, such as Facebook, Google Plus, LinkedIN and Twitter. If you give us access to certain personal data stored on third party websites, the scope of such access to personal data will vary by website and will be determined by your own browser settings as well as your consent. If you wish to connect your account with a third party to your HomerrB.V. account and give us permission to access that data, you agree that we may collect, use and store data from those third party websites in accordance with this Privacy Policy.

Sharing your personal data with third parties

We may disclose your personal data to third parties in accordance with this Privacy Policy and applicable laws and regulations. As further described in Section 4, we do not disclose your personal data to third parties for their marketing purposes without your express consent.

We may share your personal data with:
● Homerrs. If you have chosen to use the services of the service provider, to enable further communication and/or any further handling in relation to the Homerr Service offered, limited to exchange of Name, Address and Phone Number.
Logistics service providers and webshops. In order to use the service whereby the delivery address is coordinated with that of Homerr, it is possible that your data, limited to Name, Address Data and Phone Number, will be passed on to webshops and logistics service providers within and outside Europe. In doing so, the regulations and legislation on privacy protection may differ from the policy in the European Union and may not offer the same protection. By using Homerr B.V. you agree, to the extent necessary, to the transfer of your (personal) data outside the Netherlands and outside the European Union. This transfer by Homerr B.V. will at all times be made in accordance with Sections 44 to 50 of the AVG.)
● Service providers with whom we have contracted to help us provide our Services on the website (for example, financial services, marketing agencies and technical support): in such cases, the personal data will remain under the control of Homerr.com.
Certain third parties (such as holders of intellectual property rights, regulators, tax authorities, police and other legal authorities). If we are obliged to do so or see cause to do so pursuant to laws and regulations or this Privacy Policy. We may share your personal data: To comply with legal obligations or a court order; or If necessary to prevent, detect or prosecute criminal offences (such as fraud, deception or prosecution); or If necessary to enforce our policies or protect the rights and freedoms of others. Other third parties to whom you have consented to share your information with Homerr.com (for example, in the context of a partnership). Companies with which we plan to merge or through which we are acquired as part of a reorganization. Without limiting the foregoing, we - in our effort to respect your privacy and keep the website free from malicious individuals or parties - will not otherwise disclose your personal information to law enforcement, other government officials or other third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that the disclosure of information is necessary to prevent imminent injury or financial loss or to report alleged illegal activity.

Data you share on Homerr.com: On our Website, users have the ability to share data with other users, making that shared information accessible to other users. Since our Website also allows you to interact directly with a user or Homerr, we encourage you to think about how you share your personal data with others. You are solely responsible for the personal data you share through our website and therefore we cannot guarantee the privacy or security of the data you share with other users. We strongly recommend that if you access our Website from a shared computer or a computer in an internet café, you log out after each session. If you do not want the shared computer to remember you and/or your data, you will need to delete the cookies and/or the history of your Website visit.

4. Marketing purposes

You agree that we may use the information we collect to send you offers, personalized or otherwise, or contact you by phone for Homerr B.V. products or Services that may be of interest to you. We do not sell or rent your personal data to third parties for their marketing purposes without your express consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionality. If you do not wish to receive marketing messages from us, you may indicate your message preferences via our contact form.

5. Cookies

Functional cookies we always place and are necessary for the website to work properly. These cookies have little impact on your privacy and are used anonymously.

Analytical cookies

With analytical cookies, with the help of third parties, we collect statistics about how our website is used and whether (and in what way) our communications are read. By measuring this, we can continue to improve our website and communications for the benefit of our users. You can disable the use of cookies by selecting the appropriate settings in your browser. Please note that this may result in limited functionality of the website. By using this website, you consent to the processing of data about you by Google as described above. You can also prevent Google from registering the data obtained about your visit to this website via the cookies (including your IP address) and the processing of this data by Google by installing the browser plug-in.

6. Accessing, viewing and modifying your personal data

We may provide, change, rectify and delete your personal and account, order data at your request. You can modify your information yourself by logging into your account or posting a request via the contact form.
Once you place a request, you may not be able to change or delete your request.

If you wish to close your account with us, you may do so by choosing "Delete Account" in your Account. We will process your request within a reasonable time and process your personal data in accordance with applicable law.

7. Protection and storage of your personal data

We protect your data using technical and administrative security measures to minimize the risk of loss, misuse, unauthorized access, disclosure and alteration. These include firewalls and physical and administrative access controls to the data and servers. If you still believe that your account has been misused, please contact us using the contact form on the website. We do not retain personal data longer than permitted by law and delete personal data when it is no longer necessary for the purposes described above. If we use a third party to process your Personal Data, we will ensure that this third party complies with all legal obligations when processing, so that the necessary level of protection of your Personal Data is maintained. Within this framework, we will enter into a processor agreement with this third party.

8. Other Information

Abuse and unsolicited commercial communications ("spam"): We do not tolerate abuse of our Website. You do not have permission to add other users of Homerr.com to your mailing and/or call list (email, phone or mail), even if a user has purchased a service, unless that user has expressly agreed to do so. Should you notice that someone is abusing our website (spam or spoof emails), or if you believe you have discovered a security vulnerability in a website hosted by Homerr B.V., please send us an email via our contact form explaining the vulnerability you discovered in our website.

You may not use our communications to send spam or otherwise transmit content that violates our Terms of Use.

Third Parties: Except as otherwise expressly provided in this Privacy Policy, this Privacy Policy applies only to the use and transmission of information we collect from you. Homerr.com does not control the privacy policies of third parties that may apply to you. When we partner with third parties or use third-party tools to provide certain services, we will explicitly state which privacy policy applies to you. We therefore encourage you to ask questions before disclosing your personal information to others.

Contact: If you have any questions about Homerr B.V. and our Website, please contact us by navigating to homerr.com/help